About the role
Key Responsibilities: • Deliver high quality customer service by responding to inquiries efficiently and courtesy. • Provide accurate and comprehensive information. • Actively listen to customer feedback, suggestions, and concerns and communicate them to relevant teams for improvement. • Offer technical support for all website and mobile application related inquiries. • Collaborate with the technical team to ensure customer satisfaction and continuous improvement. Requirements: • 20-35 years old candidates are considered. • Possess a Bachelor’s degree, diploma, or above. • Academic Status: Must have graduated and completed all studies. Current students or those enrolled in any ongoing academic programs (including weekend or part-time courses) will not be considered. • Shift Availability: Must be fully available for a rotational shift-based schedule, including days, nights, weekends, and holidays.
What you'll bring
- 1-2 years’ experience in IT or customer service are preferred
- Good English communication skills
Apply for this role
Submit your application — Recruitment Hub will respond via email.